CONDESA CP 06170
MEXICO CITY
About
Octavia Casa originates from OCTAVIA, a Mexican clothing brand created for the contemporary woman who leads a simple and modern lifestyle. These values and ideals are transferred to a unique accommodation offer in one of the most emblematic areas of Mexico City; La Condesa. In this area the cultural, gastronomic and social scene is in constant evolution.
As featured in:
A project designed under the creative leadership of the Architect Pablo Pérez Palacios and the PPPA firm, the Octavia Casa space serves as an exclusive tourist refuge with a minimalist atmosphere that showcases the natural, simple, clean, honest and fresh way of life. Inside the house a simple, clean, honest and Mexican world was created, in which the synergy between design, architecture and the local area is reflected in every corner. With decorative detailing from national brands such as Onora, Encrudo, Ente and the latest line in Octavia's homeware collection, every corner of the house transports guests to the brand´s root core of contemporary Mexican culture.
Surrounded by national folklore, the streets full of life and the typical essence that the city offers, the Octavia Casa space offers a unique experience of luxury and simplicity.
6 Rooms
Octavia Casa has 6 rooms. Two junior suites and 4 standard rooms. All have king size beds, sheets of the highest quality from Octavia Casa home line in a cotton satin, double down duvet, which makes for an unforgettable experience. Our staff is available to make a comfortable and unique stay. Stay with us in Condesa, where design and comfort merge in the most unexpected ways.
Contact
WhatsApp or iMessage only:
TEL. (+52) 1 55-3262-2290
or email us at:
admin@octaviacasa.mx
host@octaviacasa.mx
CUSTOMER SERVICE
Support: 8:00 – 22:00 hrs
*Petitions after 22:00 hrs will be
attended via email.
Stay with us
FAQ’S
Check in time is after 3:00 pm and check out time is 12:00pm. If your flight arrives very early in the morning of if your flight is depart late at night, we can offer you (based upon availability) a late check-out rate or an early check-in rate.
ELECTRIC ADAPTOR
The electricity supply here is 115V 60Hz, the same as the US and Canada with the same wall plug type.
COMMUNICATION
We recommend calling your cell phone carrier and getting an international plan prior to your arrival, or be sure to turn off cellular & data roaming and push notifications to avoid charges.
BOOKING AND CANCELLATION
To make a change on your reservation please go through the booking agent or website that you made the initial reservation to request changes. If you need to cancel, depending to the selected rate during the booking process, a penalty fee will apply according to the conditions indicated in the reservation policy. Any cancellation must be requested to host@octaviacasa.mx, otherwise it will be invalid. A credit card fee of 8% will be retained from any refund. Group reservations booking two or three suites are non-refundable otherwise stated.
TRANSPORTATION
OCTAVIA CASA is located in the Condesa neighborhood in Mexico City. It is approximately 45 min away from the Benito Juarez International Airport of Mexico City and we can offer reliable airport pickup for an extra cost and upon availability. Please contact host@octaviacasa.mx in case you want to hire this service. We can also recommend the following car services for your transfer from the airport to our place: Official Airport Taxis or UBER / DIDI.
PAYMENT
At the hotel we accept all major credit cards. We do not accept checks. We are a cash-free hotel. It will not be possible to pay in cash at check-out. The approved payment methods will be credit or debit cards or charged to your hotel room balance. Accepted credit cards include: Visa, Mastercard and American Express. If you have any questions about your bill you can text OCTAVIA CASA general line at (+52) 1 55-3262-2290 or email us at admin@octaviacasa.mx
CHECK-IN
We do require presentation of a valid government-issued identification at the time of check- in that will be scanned for our records.
DEPOSIT FEE
By completing a booking request, you certify that you are the cardholder and authorize us to charge your credit card automatically with the amount due at that time. These charges will be released from your account within 5 days after check out. All non-refundable rates will be collected in full upon booking.
SECURITY
Only authorized people have access to the hotel. To ensure total security for our guests, we use an electronic code at the main entrance, and our staff stays 24/7 at the hotel for your service. We are a cash-free venue and we do not have a currency exchange service.
CHILDREN AND PETS
Unfortunately, due to our small size and intimate atmosphere, we only allow children ages 12 and older in the hotel. We love pets, but they must stay at home.
SMOKING
We do not allow smoking on hotel premises, however, we do have a designated smoking area.
SPA
OCTAVIA CASA does not have a spa however, we can offer you in room massages services by request with our friends at SCAPE or HAUSPA at an extra cost.
ACCESSIBILITY NOTICE
At Octavia Casa, we are committed to providing a welcoming and comfortable environment for all our guests. However, due to the modern architectural design of our property, we regret to inform you that we are not fully wheelchair accessible. All of our rooms are located on the upper floors, requiring guests to walk up at least one flight of stairs.
We understand that accessibility is an important consideration when choosing accommodations, and we sincerely apologize for any inconvenience this may cause. Our team is always available to assist with luggage or any other needs to ensure your stay is as comfortable as possible.
If you have any specific accessibility concerns or requirements, we encourage you to contact us directly prior to booking, so we can discuss the best possible options for your stay.
OTHER
We do not have a pool, business center or onsite parking at the hotel. Thank you for your understanding.